We Want You Back!

Earlier this year I left Verizon Wireless for prepaid cellular service.  Now a few months later Verizon Wireless says they want me back!  I received a promotion for a $45 cellular plan from them.  This got me to thinking why they couldn’t offer this to me when I decided to leave? What is frustrating is that they could have kept me as a customer if they had only offered this deal before I left rather than telling me, “no, we can’t offer you a better deal”.  In the end they didn’t care about retaining me as a customer.  I meant … Continue reading